Description

Course Title: Crowd Management for Yachts Training

Course Duration: 80 Minutes

Who is the course for?

This Crowd Management for Yachts Training course is for Interior personnel and any crew member in charge of working with the guests onboard Superyachts.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

The primary purpose of this course is to provide knowledge of how to handle guests in emergencies.

How will the course benefit my company?

The STCW regulation requires crowd management training for all personnel involved in crowd management.

Learning Objectives

• Explain the importance of crowd management during an emergency

• Describe the different ways that people may react during an emergency

• Describe ways to reduce the risks from terrorism and organised crime

• Explain what is meant by the term ‘acute stress’

• Explain the importance of drills

• Describe methods of providing clear and simple orders and announcements

• Describe how to aid guests who require additional assistance

• Explain how to carry out a systematic search

Assessment

Exam as part of the course